.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Development Honor for Artificial Intelligence Connect with Centers and also named a Leader in two Aragon Research Entire world rumors: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. The business was actually realized as one of the most calculated provider in the AI Agent Operating systems report.At the primary of Five9’s innovation is their eyesight for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Person Brokers collaborate to provide hyper-personalized customer expertises. The provider recently introduced brand-new improvements featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use modern technology in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers AI et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named an Innovator in The Aragon Research Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 and Aragon Investigation World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has actually been named a winner of the 2024 Aragon Research Development Honor for AI Call Centers. Also, Five9 has actually been actually called a Forerunner in 2 Aragon Research Entire world reports: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This recognition coming from Aragon Research highlights Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record roles Five9 as the best
important vendor rated in
the file, realizing Five9 s strategic sight for AI-driven advancement in CX. At the primary of this innovation is Five9’s perspective for The brand new CX where AI Professionals as well as AI-empowered Person Professionals work together to supply hyper-personalized, straightforward consumer experiences. By empowering services to supply transformative consumer communications while lessening prices and also enhancing productivity, Five9 is actually specifying brand new specifications for AI-powered answers in the connect with center business.
AI is actually foundational for making remarkable client adventures, and also we are actually honored to become recognized through AragonInvestigation as cutting-edge for our initiatives to push the intelligent call facility onward, said Jonathan Rosenberg, Main Technology Officer as well as Head of Artificial Intelligence, Five9. Our focus has been actually, and will certainly remain to be, assisting businesses provide those adventures along with simple tools and also capacities. Along with each brand-new innovation, our experts take a breakthrough for both Five9 and for the sector as a whole.
The Aragon Analysis Advancement award identifies service providers leveraging speculative use innovation to certainly not simply adjust as markets change, however to actively interrupt as well as educate just how their markets will definitely develop. Five9 was actually formally offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s dedication to advancement, especially its sight for mixing AI Brokers and AI-empowered Person Brokers, is actually specifying a brand new standard for exactly how companies may deliver hyper-personalized and smooth consumer experiences, stated Jim Lundy, Owner, CEO and also Lead Professional, Aragon Research. This honor and also file identification improves Five9’s devotion to supplying AI advancements for CX.
Earlier this year, the business introduced brand new developments, including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives, that transform the way business approach CX, driving far better outcomes for both customers and brokers. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, gives a thorough room of remedies to electrical power AI-elevated consumer knowledge that deliver better company end results as well as Bring Pleasure to CX.
Our combined cloud-native offering allows hyper-personalized client expertises and even more equipped workers, making every customer interaction even more connected, straightforward, as well as individual. Depended on through 2,500 +clients and 1,400+ partners around the world, Five9 combines the power of AI, our system, and our folks to steer AI-elevated CX.For additional information, see www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil rights Scheduled.
The identification of an Aragon Research study honor winner is not a promotion by Aragon Study of any type of supplier, product, or even company. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major awards performed Five9( FIVN) win in 2024 from Aragon Analysis? Five9 succeeded the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Contact Centers and was actually called a Forerunner in two Aragon Research Entire world reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025.
What new AI items performed Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to enhance consumer experience control.Exactly how does Five9’s( FIVN )BRAND NEW CX vision impact customer service? Five9’s NEW CX eyesight incorporates artificial intelligence Professionals with AI-empowered Individual Agents to supply hyper-personalized, uncomplicated clientexpertises while lowering costs and enhancing effectiveness.
What was Five9’s( FIVN) strategic job in the Aragon Study Globe 2025 record? Five9was actually set up as the absolute most calculated vendor in the AI Representative Platforms in the ICC, 2025 document, recognizing their key eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonInvestigation Technology
Award
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors service.